Remote Monitoring and Management Software (RMM) helps to remotely monitor the performance of endpoints and other IT assets. A remote monitoring tool provides Managed Service Providers (MSPs) the visibility needed to manage an offsite network effectively. The platform allows users to detect and configure new devices and install updates remotely.
It allows management from a single device so that one can:
- Monitor systems
- Access devices even without being on the premises
- Review actions taken
- Deploy patches
- Detects and alerts instantly for any impending issues.
- IT service providers can manage and support the client’s demands remotely and efficiently with a single dashboard.
- Tracks activities and automates reports for multiple endpoints.
- Creates timely health checks on all the devices.
- Less downtime due to proactive maintenance
11 best RMM Software (Remote Monitoring and Management)
ConnectWise Automate:
ConnectWise Automate is a proactive support and monitoring tool for IT task automation and management.
A user is charged by subscription, which makes it useful for a multinational company as well as a freelancer for IT support. ConnectWise has an excellent remote monitoring system along with auto-discovery, configuration control, ticketing system, recording, patch management, and much more. Moreover, it can also record video sessions along with scheduling and approving patches automatically.
Atera:
Atera is a powerful integrated cloud-based solution for MSPs and IT departments to manage and monitor IT services remotely. Its key features include billing, network discovery, professional services automation, insightful reports, and timely ticketing.
NinjaRMM by NinjaOne:
NinjaRMM provides a SaaS remote performance, security monitoring, remote access and management functions that covers endpoints running Windows, macOS, and Linux. This tool will also monitor Hyper-V and VMWare virtualizations.
Domotz Pro:
Domotz Pro is a cloud-enabled RMM solution with mobile access, network topology mapping, and open API. The solution provides MSPs with automated network discovery solutions and easy deployment. Domotz Pro supports unlimited devices and has robust remote monitoring and customization capabilities.
Kaseya VSA:
Kaseya VSA is remote network management and monitoring tool. It creates a transparent report and generates insights on uptime, remote hardware, storage, and overall networking issues. Its mobile app helps to oversee performance and keep the user updated remotely.
SolarWinds RMM:
SolarWinds RMM is suitable for all businesses. It provides a set of tools with which the user will be able to secure, maintain, and improve IT in a single dashboard.
It includes features like network discovery, remote access, reports, etc. It also supports remote monitoring of desktops, laptops, servers, mobiles, etc., across various OS such as Windows, Mac, and Linux
ManageEngine Desktop Central MSP:
ManageEngine Desktop Central MSP is remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Auvik:
Auvik is a cloud-based solution for network management and monitoring. It is easy to use and simplifies the network performance monitoring as well as troubleshooting. It enables the user to respond to network issues in real-time. It has capabilities that allow access to the network from anywhere.
RemotePC:
RemotePC is the solution to remotely access computers. It will help the user to connect and work from home or while on a business trip. Users will be able to manage files, transfer data, and print documents remotely but effortlessly. It will help you to collaborate.
Pulseway:
Pulseway is a robust mobile-first RMM software. It helps IT system administrators manage and monitor the platform for desktops, servers, and applications via the cloud. Its antivirus solution provides full security from a centralized location. Its features also include SNMP monitoring, PSA (Professional Services Automation), and NOC services with auto-remediate issues for increased efficiency.
PRTG:
PRTG can perform the monitoring of all systems, devices, traffic, and applications. It is for monitoring your entire IT infrastructure including traffic, packets, applications, etc. It supports various technologies like SNMP, flow technologies, Ping, SQL, etc.
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